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FAQ

  1. Who is LTT GLOBAL

  2. LTT Global is an award winning company and has been pioneering mobile learning since 2004. We use mobile and web technology to teach innovatively yet making learning fun and easy. Our vision is to make learning accessible and affordable. DuniaEnglish is an innovative way to learn the English Language.

  3. Is DuniaEnglish open to all globally to register and learn ?

  4. Yes DuniaEnglish is open to all globally no matter where they are in the world to register and learn.

  5. Who is this program suitable for ?

  6. DuniaEnglish is suitable for all who want to learn how to speak or write English Language from Basic to Advance levels. They can be Students, Working Adults, Members Of Armed Forces & Police, Teachers, Nurses, Managers, Executives, Clerks, Sales People, Factory Workers and for all who want to learn English right up to Certificate level.

  7. What is the benefit of DuniaEnglish compared to other English Learning Websites ?

  8. DuniaEnglish is a comprehensive learning site developed to suit individuals, all of whom have different learning styles. Research has shown that individuals, learn best when they enjoy what they are learning. The learning platforms we use are: mobile phone, web learning and live tutorials. We have 11 fun ways of learning to suit your learning styles. Last but not least DuniaEnglish is a University certified program.

  9. What is DuniaEnglish ?

  10. DuniaEnglish uses ICT platform to teach English Language. You may learn on your own or together with family members. The plus factor of this program is that you can now learn anywhere and at anytime. The learning platforms used are :

    • Via Mobile Phone : Daily Lesson Sent
    • Via Website : Live Tutorial Class
    • Via Website : 24hrs Web Learning Support


    We believe that learning takes place when you are ready, no matter what time it is ! DuniaEnglish allows you to login to learn at anytime you choose to learn, be it, to practice speaking, comprehension, grammar skills etc. Our classes are fun and interactive.

  11. What are the system requirements for learning via DuniaEnglish ?

  12. To participate in DuniaEnglish you will need:

    • a mobile phone
    • a computer with an internet connection
    • a headset or speakers


  13. How can I access DuniaEnglish classes?

  14. You can access it from anywhere in the world. Whether you are at home, at work or at university - wherever you have an internet connected computer and a headset or speakers you may access DuniaEnglish.

  15. Is DuniaEnglish free to use?

  16. DuniaEnglish is not free to use. We offer few learning options ; 1 month, 3 months, 6 months or you can buy a 12 month Certificate program which comes with an option to sit for the English Language Proficiency Certificate with the School of Lifelong Learning, Open University Malaysia, in collaboration with LTT Global.

  17. 9. How do I start studying?

  18. Choose which learning plan best fits your needs. Once you decide, click on the “Buy Now” button. This will take you through the registration and payment process.

  19. How much does DuniaEnglish cost, and what do I get?

  20. We have few learning options;

    • 1 month costs just RM20
    • 3 months costs just RM60
    • 6 months costs just RM120
    • 12 months Certificate Program costs just RM240 (Exam Fees and Convocation Fees Are Separate Charges)


    All of the plans include

    • Via Mobile Phone : Daily lesson sent
    • Via Website : Live tutorial class
    • Via Website : 24hrs web Learning Support


    If you have taken the 1 month plan you have to pay every month on the due date to have continued access of DuniaEnglish program. You will pay every month until you cancel your study plan.

    If you have taken 3 months plan you have to pay every 3 months once on the due date to have continued access of DuniaEnglish program. You will pay every 3 months once until you cancel your study plan.

    If you have taken the 6 months plan you have to pay every 6 months once on the due date to have continued access of DuniaEnglish program. You will pay once every 6 months until you cancel your study plan.

  21. Is your payment system secure?

  22. Our payment system is secure. We do not retain your credit card information, and your billing information is confidential. Our system is fully encrypted and complies with regulated standards.

  23. I’m having technical problems. Where can I get help?

  24. If there's a problem with the website or if you have not received your mobile lessons or you have missed a live tutorial, please email de@LTTCOM.com to tell us about it. We'll try and get back to you as quickly as we can.

  25. How do I reset my DuniaEnglish.com password?

  26. Visit http://duniaenglish.com/de/lost_password.php

  27. How do I know when is my ‘Live Tutorial’ session?

  28. You will receive an email notification of your ‘Live Tutorial’ session. Launch the ‘Live Tutorial’ 5-10 minutes before the scheduled start time on your tutorial day. Once you have launched you will be able to see on the screen, "The Live Tutorial will begin in a few moments", this confirms you are successfully logged on for the ‘Live Tutorial’ session.

  29. How do I sit for the English Language Proficiency Certificate with the School of Lifelong Learning, Open University Malaysia ?

  30. If you choose the 12 month Certificate program you are automatically entitled to sit for the Certificate Program. Please note that the Exam Fees and Convocation Fees upon passing the exam are 2 separate charges.

    If you choose the 1 month, 3 months, 6 months learning options, you need to write in to show that you have completed a total of 12 months with DuniaEnglish and you need to pay a separate administration fee of RM120 to sit for the exam. Please note that the Exam Fees and Convocation Fees upon passing the exam are 2 separate charges.

  31. How can I cancel my subscription?

  32. To cancel your subscription, send an email to de@LTTCOM.com

  33. Is there any penalty for study plan cancellation?

  34. There is no penalty for cancellation of your study plan.

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